Returns & Exchanges

At FormDTM Official, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all items in original condition. We aim to ensure your complete satisfaction with every purchase by providing a streamlined and transparent resolution process.

1

Initiate Request

Log into your FormDTM account and navigate to your order history to select the items you wish to return and submit a formal request.

2

Prepare Package

Securely pack the electronic devices in their original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.

3

Ship Items

Affix the prepaid shipping label provided by our support team to your parcel and drop it off at any authorized carrier location.

4

Verification & Refund

Once our technicians inspect the hardware to confirm its condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing